One of the problems that I had after upgrading to the new Windows 10 was that my touchpad stopped working. If you are facing the same issue, here is what I did to solve this.
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Install ASUS ATK Package ( Keyboard Hotkeys) Device driver for Windows 10 x64, or download DriverPack Solution software for automatic driver installation and update. Download ASUS ATK ACPI Driver/Utility 1.0.0039 for Windows 10 Upgrade (Motherboard).
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First, you need to download and install the latest version of ASUS Smart Gesture:
If you already have this version, then you may need to Repair the installation. Go to Settings -> Control panel -> Uninstall/Change program -> ASUS Smart Gesture -> Repair.
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This package contains the files needed for installing the ASUS ATK ACPI driver and hotkey-related utilities. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. In ASUS, Driver, Windows Download the latest versions of ASUS drivers for Windows 10. The list includes Smart Gesture, ATK Package, Audio, Bluetooth, WLAN, LAN, Graphics, Card Reader, USB Charger+, BIOS and more. After upgrading to Windows 10 on my ASUS notebook, I. To use this site to find and download updates, you need to change your security settings to allow ActiveX controls and active scripting. To get updates but allow your security settings to continue blocking potentially harmful ActiveX controls and scripting from other sites, make this site a trusted website. ASUS Support Center helps you to downloads Drivers, Manuals, Firmware, Software; find FAQ and Troubleshooting. Jul 31, 2015 Hi, I'm about to upgrade to Windows 10 on my G751JT but I wanted to ask, where should we get the rest of the drivers except the ATK and other Asus windows 10 ones? Like should we get the Intel ones and rest from the 8.1 section from the Asus website like the working sound one or directly from Intel website and if so can someone post some links to which drivers they have used with links.
If everything is fine, you should see ASUS Touchpad in Device Manager.
Notes:
- ASUS support suggests to download and reinstall the ATK driver first and then reinstall the Touchpad driver. Download ATK driver from here: |
- If you have an ASUS T300LA and the multi-touch is not working, uninstall ASUS Smart Gesture and install V2.2.8 from here: 64-bit. Then, restart. Also, if you are having issues with an ASUS ZenBook UX32VD use V2.2.8.
Error messages:
- If you get the message “Another version of this product is already installed…“, you need to uninstall the old version and then install the new one.
- If the installer throws the error “Source file not found: …Temp1_SmartGesture_Win10_64_VER406.zipSETUP.CAB. Verify that the file exists and that you can access it.“, extract the zip file and then run the setup.
- If the installer throws the error “There is a problem with this Windows Installer package…” and then makes a rollback, I wrote the solution on this post.
NEW: I’ve made a list with all the download links for the latest versions of ASUS drivers and tools for Windows 10:
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ELAN driver update overrides ASUS Smart GestureToday, Windows Update on my laptop decided to override the ASUS driver. The update is called “ELAN driver update for ELAN Input Device” and it is actually a driver from Toshiba.
In order to stop this update I used the Microsoft tool from How to temporarily prevent a Windows or driver update from reinstalling in Windows 10.
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After executing the troubleshooter, select Hide updates and then check the update named: ELAN driver update for ELAN Input Device.